The Restory: To Be Fashion Thou Shalt Restore Not Replace

The Restory- To Be Fashion Thou Shalt Restore Not ReplaceOur consumption of fashion is evolving. The throwaway days of ‘new season, new wardrobe’ seem to be numbered as we seek a more sustainable approach to all aspects of our lives, not just the fashionable ones. This evolution is fuelled for some by pragmatism, for others by altruism, but for the majority by a desire for our purchases to exist beyond a few seasons, or even just a few outings. Maximalist founder of the website, Man Repeller, Leandra Medine, recently told British Vogue that she wished she only owned 15 things.

 

A more circular approach is taking hold; yes, we buy – both new and pre-loved – but we also repair and rent and sell. We buy less but we buy better and we expect more. Some brands have always understood customer’s demand for products that have longevity and therefore provide aftercare and repair services to that end; heritage names such as Mulberry and Hermes spring to mind. Whilst eco-brand Patagonia has a lifetime guarantee on all its products.

 

However, it seems that for many luxury brands, everything beyond a legitimate product defect is simply outside their scope … and maybe that’s true but it can still leave the customer in a lurch.

 

This is what happened to native New Yorker, Vanessa Jacobs when she moved to London in 2006. “A high-street cobbler made an unapologetic mess out of what should have been a simple heel tip replacement,” recalls Jacobs. It was this experience, and nearly 10 years of subsequent ones of a similar nature, that spurred her to launch The Restory, an on-demand shoe and handbag restoration service that brings together quality, service, convenience and craftsmanship.

 

“It felt like moving heaven and earth to find someone you trust only to realise you could trust them with some things and not others,” continues Jacobs. “I had to make up a web of lies to take a half-a-day off from work to travel to their out-of-the-way shops and then do it all over again to collect my things. Often, they were nice but wouldn’t really go out of their way. I thought someone ought to do something about this and it turns out that someone was me.”

 

Jacobs spent 2 years assembling an A-team of cobblers, leather restorers, shoe blacks and cordwainers from across Europe; she even relocated several here to London. Coupled with charming service-oriented consultants, the company prides itself on devising solutions to almost any challenge.

 

“We use the term restoration because it connotes a what-ever-it-takes-to-bring-it-back approach,” says Jacobs.

 

Boasting a collection of services ranging from bespoke repairs to leather restoration to complete refashioning, The Restory is earning some impressive admirers. British Vogue recently crowned the company its’ go-to specialist and Vanity Fair and Fabric have also praised the company’s work.

 

“Currently, we are concentrating on providing The Restory’s services in London but we will be expanding across the whole of the UK,” continued Jacobs.  “Looking further ahead, the plan is to offer new services and products and then we will look to bring The Restory’s much needed skills to other markets.”

 

So, how does this service work? Simply book a collection online (and soon via app), and a consultant will collect your items from any home or office in Central or West London. Your items will be taken to their atelier, beautifully restored and returned at a time and place of your choosing. “It’s like buying you favourite pieces all over again.”

 

www.the-restory.com

 

It's Christmas time- there's no need to be afraid.

I’ve just seen an ad for Littlewoods, or copses as they should be known. It’s your usual fare. Loads of cute kids on stage at a school and the proud parents beaming from the fold-up chairs below. It’s not a nativity of course, god forbid, it’s a singing tribute to how wonderful mums are. Nice? Well not really no, because the song- and there’s even a rap in there to keep it ‘street’, is all about how mum is wonderful for buying just about every consumer electrical gizmo you could imagine that doesn’t begin with an ‘i’.

There’s a laptop and an HTC Android phone. The first kid proudly holds up his X-Box Kinect unit like it’s the ‘fragrances that are also useful in scrabble’ shop’s entire stock of Myrrh.

It ends with a little girl, her ruby cheeks poking out from between the just-closed curtains, reminding us that the mark of a wonderful mum is the quality, measured in expenditure, of her gifts. And that we should, therefore, measure our own maternal love by that scale alone.
The add stops short of having Santa flying overhead trailing a banner from his sleigh that reads, “MONEY = LOVE, don’t forget kids!” But that mantra is sewn, inextricably, into the underpants of every precious, seasonal second.

I’m not against Christmas, contrary to the view of the parent of a child that approached me once and asked if I was Santa’s sister because his mum has said I was ‘Aunty Christmas.’ I love Christmas. I come over all Jimmy Stewart as soon as Summer’s over and I can’t hear the opening bars of ‘Silent Night’ without bursting into tears and wanting to join the Sally Army. I just hate this unnecessary and inexplicable extortion every year.

I don’t have kids, and I’m sure some of you are thinking, “If your wife’s as tight as you are, you never will!” But my sister does. My sister is a single mum with two sons. The eldest is 22 now so his festive focus has fully relocated from under the tree to under the table but his kid brother is 14. Old enough to want everything but too young to care what it costs.

When his mates are all tweeting photos of their new PS3 on their new ipads and running round to his house in their new trainers to make sure he got it because he hasn’t ‘RT’d’ yet, he’s going to hide his market versions- the ‘iPhone’ and the ‘Games Centre Play Console- with 7 game cartridges included!’ And look at my poor sister like she’s picking the last of Santa’s gonads from between her teeth just because she couldn’t get herself into deep enough debt to avoid the emotional scarring a shit present can have on a teenager.

He won’t really because he’s a good kid. He’ll do what I used to do and pretend it’s just as good as the thing you really wanted then find a way to hide it long enough to casually mention you played with it so much it broke, and suffering the inevitable comeback, “That doesn’t just apply to toys you know!”

I still remember desperately faking happiness when the ‘Evil Knievel action figure with interchangeable costumes and multi-trick stunt bike’ I’d asked for turned out to be a small plastic moulded ‘figure-on-bike’ with a big glued seam running down the middle that you revved up and watched career in a short curve into the nearest skirting board. Not to mention picking the stitching from the fourth stripe on my ‘same as Adidas’ trainers before I got to school only to be told by my jeering fellow students, as I knelt down for assembly, that they had different coloured soles- not from genuine Adidas trainers but from each other.

That was nearly 30 years ago. The pressure’s ten times worse now.

Why? Where did this law that you have to spend a couple of hundred quid on gifts come from?
Not the Nativity, that’s for sure. Its been sacked by Littlewoods in favour of ‘Grange Hill does the Ludovico Technique.’ (Google anyone?) And I’m sure Jesus would be spinning in his shroud, if he was still dead, at the thought of his birthday being hijacked by everyone else. Imagine if everyone got presents on your birthday. It’d certainly take the sheen off it I’ll bet, and that’s my point really. Birthdays are personal and they only involve one person.
Mark Twain said, “The two most important days of your life are the day you are born and the day you find out why.” I agree with the first part, although the day I heard my mum say, “by the time I realized it wasn’t wind it was too late,” doesn’t even make my top 100, but you get my point. Presents on birthdays make sense! Let’s just do that shall we?

Here’s what I think we should do: Everyone, at the same time, stand up and say, “There won’t be any presents this Christmas.” Then enjoy a huge sigh of relief and start, for the first time in a long time, to really look forward to the holidays.

It’s important that everyone does it at the same time and sticks to it, which will be hard to organize and even harder to check, and there will be mass disappointment for every child in England but it will pass when they all realize they’re in the same boat and they’re not missing out.

Now imagine the Christmases that will follow. Everyone can just work until the holidays start and then enjoy time with their friends and families. Boyfriends and husbands won’t have to reduce themselves to asking the teenage assistant behind the perfume counter for suggestions because they’ve forgotten what their wife’s favorite is called and EVERYTHING just smells of perfume!

It can feel like a real holiday for a change and, once it’s all over, there won’t be a national depression as everyone spends January skint, cold and about as festive as Scrooge’s warts. Better still, single parents or families that have little or no income won’t have to worry that their kids will hate them and/or get bullied at school. Loan sharks, feeding on the poor and vulnerable in in the less affluent areas of the country, will have to find other ways to ‘help people out till pay day’.

A weight of unnecessary obligation would be lifted from everyone and we would all be no less festive for it.

As for Christmas morning? Imagine getting up (whenever you like- you’re on holiday remember) and strolling downstairs to greet your family with a hearty breakfast and a mulled wine and hugs all round. Elders can talk to youngsters while the crisp winter morning air draws the first flame from the Yule log. Christians can take a moment for silent reflection while the rest of us slap a bit of Slade on and work up an appetite for the largest and best meal of the year. Happy in the knowledge that it’s cost you no more than all the good will and genuine Christmas cheer you can muster.

Sounds great to me.