Anti-Social Media


New research from youth charity reveals youngsters are facing rising abuse online – but also that more and more are becoming trolls themselves


  • A third of young people (aged 14-18) have been trolled online in the last six months, with over a quarter (27%) of young people facing ‘regular’ attacks


  • A third of youngsters (29%) are shattered by these attacks and are ‘losing confidence’, with the majority of these messages about the victim’s appearance (40%) or religion and race (16%)


  • But almost half(47%) of victims keep the attacks secret as they don’t feel they can tell anyone


  • However, one in ten youngsters admit to being trolls themselves, with nearly a quarter (23%) admitting they find it funny, and almost a third (29%) doing it because their friends are too


  • A quarter (25%) want to learn about how to use social media correctly, with 38 per cent wanting to learn about it from the social channels themselves


  • The new Lolz not Trolls campaign is the latest Do Something UK action from youth volunteering charity vInspired. The Lolz not Trolls campaign gives young people the opportunity to make a positive pledge not to troll, as well as to share information on appropriate online behaviour with their peers by following a set of ‘netiquette’ guidelines, with the aim of making social media channels a happier, safer place


  • Celebrities supporting Lolz not Trolls include reality TV star Lauren Goodger, Hollyoaks actress Jazmine Franks, TV presenter Caroline Flack and singer Delilah


YOUNG people are battling a tide of vicious internet troll attacks, with almost a third (32%) falling victim to cruel online comments in the last six months, a shocking new survey from youth volunteer charity vInspired, as part of its Do Something UK initiative, reveals.

Worryingly, more than two thirds (67%) of 14 to 18 year olds received the vile messages from someone they know – shattering the myth that troll attacks are only perpetrated by strangers.

A quarter (26%) of the 2,000 youngsters polled said they face regular attacks and have been trolled ‘many times’ during the last six months.

But the research also revealed that a huge one in ten young people (9%) actually admit to being trolls themselves by sending negative or abusive messages to someone they know, while eight per cent admit to targeting a celebrity online in this way.

Worryingly, there is evidence of a ‘digital disconnect’ about trolling, with one in five (18%) thinking messages sent in cyberspace are less damaging than insults hurled face to face – and with 16 per cent claiming they didn’t think the messages would hurt the recipient and nearly half (49%) believing it’s ok to say things online that you wouldn’t to someone’s face.

However the majority of youngsters (60%) agree sending trolling messages is wrong. In fact, almost a fifth (17%) are adamant trolling is worse than bullying in person.

And over a quarter (28%) think that trolls send messages online due to the anonymity of their actions, with 30 per cent believing trolls are too scared to do it in person.

Shockingly, nearly a quarter (23%) did so as they thought it was funny, with nearly a third (29%) trolling because their friends were doing it too and almost a fifth (18%) because they thought the person ‘deserved’ it.

The comprehensive study shows that Facebook is the most common place for victims to be trolled, with 45 per cent of those who have experienced it having had abusive messages posted on their own walls, while 28 per cent are the subject of slurs posted on someone else’s.

Of those who are trolled, one in five (23%) receive the abusive messages on Twitter, a further one in 14 (7%) are attacked on YouTube and one in 20 (6%) are abused on their own or on another person’s blog.

While the majority of messages (40%) denigrated a victim’s personal appearance such as their weight, 16 per cent focused on the victim’s religion and race. One in ten (8%) were even aimed at getting (boyfriends or girlfriends) friends to break up with the victim.

Almost a quarter (22%) rubbished pictures posted by the victim while one in 20 (5%) posted snaps the victim did not want to share. And in a sinister twist, one in 40 (3%) admit they have been blackmailed by a troll over intimate pictures.

The effect of the electronic messages is devastating, with almost a third (29%) of youngsters receiving them confiding they had ‘lost confidence’ after the attacks.

One in five (19%) felt they could ‘no longer trust those around me’ while 12 per cent admitted that they felt alone.

SO, in order to combat this rising tide of trolling, vInspired has launched a new campaign ‘Lolz not Trolls’, aimed at educating young people on the effects of their attacks and help them to learn how to behave correctly online.

Social media expert Professor Mark Griffiths, who is working with vInspired on the Lolz Not Trolls campaign, said the phenomenon is growing as more youngsters grow up in the digital world.

He defines trolling as: “An act of intentionally provoking and/or antagonising users by posting inflammatory messages in an online environment with the aim of provoking an emotional response from who the message has been sent to.”

But despite the wave of troll attacks engulfing the internet, young people feel there is very little help or guidance for how to tackle trolling.

Half (50%) of those questioned don’t know where to go for more information on trolling, with 38 per cent wanting to learn more about the issue from social network channel themselves, such as Facebook and Twitter.

A quarter (25%) are desperate for a comprehensive guide on how to use social media correctly, with 24 per cent asking for information on how to support victims of trolling and 26 per cent wanting to know where to go for support if they are being trolled.

The Wanted, Pop band


“Through the years we have met a lot of fans, ranging from all ages around the world. It would be horrible to think that these young people are becoming the victims of trolling, or are even trolling themselves. We’d like to encourage people to sign up to the Do Something campaign and pledge their support through the Facebook page.


Show that you can make a difference!”

Delilah, musician


These days if you are a teenager, the chances are that you have been born and brought up with a computer and you will know exactly the impact that things like trolling have on web users. Log onto Facebook  and pledge your support to be more positive online!

Jazmine Franks, Hollyoaks actress currently going through a Trolling storyline


I recently had first-hand experience on Hollyoaks of exactly what trolling entails as my character Esther was pushed to try to commit suicide due to both on and offline bullying – it’s an awful situation for anyone to find themselves in.  Thankfully many instances of trolling aren’t as severe but it’s not an experience anyone should ever have to go through.


In the 21st century, bullying doesn’t just stay in the playground, it follows you home to your computer and it’s getting harder to escape being victimised.

It’s surprising how many young people don’t realise that what they write is sdo hurtful and the impact they have on the recipient. This is why the vInspired’s Lolz not Trolls Do Something campaign is so important – educating young people on how to behave online and empowering them to stand up and be counted against the trolls. This is why I urge you to pledge your support and sign up to take the pledge online at www.facebook.com/DoSomethingUK  to be Lol, not Troll and help make the internet a happier, safer place.

 

So to help youngsters become aware of correct online ‘netiquette’, vInspired, together with Professor Griffiths, have created a downloadable guide on the top ‘dos and don’ts’ for using social media, with all the tips crowd-sourced from youngsters themselves.

This guide is available from the campaign Facebook page where youngsters are also encouraged to sign up and take a ‘pledge’ to ensure they use social media correctly:

·       Look at what I write before I post – recognise how it might make someone feel
·       Own what I write – take responsibility for what I say
·       Live online the way I live offline – treat others how I would want to be treated

vInspired has also created a ‘Trolling under the Bridge’ experience at Waterloo’s IMAX underpass to show people the real effect that negative messages can have on people.

On 22nd February, displays of real life trolling messages will be projected and written on the walls of the underpass and people’s mood and response to these being measured to show the impact these do have.

Professor Mark Griffiths, Director of the International Gaming Research Unit at Nottingham Trent University, said: “The ability to remain anonymous online can lead to people saying what they may not in person over social networking channels. Young people need to understand the consequences that these comments can have, and it’s important to teach them how to use social media correctly, to make the internet a safer and happier place.”

Terry Ryall, CEO at vInspired, said: “We have all heard of cases where youngsters have harmed themselves due to troll attacks – so writing a trolling message isn’t harmless fun, it’s potentially deadly. Our aim isn’t to attack the trolls, but instead to get young people to do something positive and pledge not to be a troll themselves, abiding by the ‘netiquette’ guide we have created.

“Through our campaign ‘Lolz not Trolls’ we are hoping to make a real difference to the way young people behave – and are therefore treated – online. We are encouraging all young people to sign up to our campaign page on Facebook  – www.facebook.com/DoSomethingUK  to take a positive step towards making the internet a more secure and enjoyable experience for everyone.”

 

Staying Safe this Christmas and New Year – Top Tips!

Staying Safe this Christmas and New Year – Top Tips

As a key Youth Leader when it comes to gangs and breaking the cycle of criminal behaviour one of the key things I get asked by people of all ages is ‘How do I avoid becoming a victim?’

It is really tough question isn’t it? I mean, if the headlines are to be believed you are almost twice as likely to become a victim as you were this time last year. Although we are living in tough times Christmas means that people are out and about doing Christmassy things; enjoying themselves, getting merry and having a host of parties and clubs to go to. In the midst of this hustle and bustle some are ever more desperate to steal, rob or take advantage.

I for one know someone who had their card cloned only a few weeks ago and the upheaval it can cause is immense. So these words of advice I am about to offer come not a moment too soon.

  1. Taxi Cabs – this is number one on my list as I am still in awe of how many people don’t know this despite the horror stories and despite the ad campaigns.  If you are going to be drinking pre-arrange how you will be getting back home. Black cabs can be hailed off the street but under NO CIRCUMSTANCES should anyone get into an unlicensed taxi/and or minicab off the street. It is illegal for minicabs to tout for business. Minicabs must be pre-booked. Listen if you get into an unlicensed cab then essentially it is just a stranger’s car and there is no telling what will happen so please – don’t do it!
  1. Drinking – do your best to drink less alcohol and drink more water during your night out. A top tip is to have one drink of water for every two glasses of alcohol. Do your best to stick to the same drink, try and not mix your drinks and always make sure you have your drink with you. Yes girls – take it with you if you are going for a pee. If you leave your drinks unattended then DO NOT drink it. This is one of the ways drug rape can happen. A long time ago I was a First Aider in clubs – spiking as it is called (when someone puts drugs in your drink) was a big issue for us back then – my friends who are still in that field have said on good authority that it is still a big issue now.
  1. Drugs – Lets get it straight – taking drugs is illegal. However if you do then do not buy drugs from someone you have just met. Most of the time drug dealers at clubs / bars are selling to the masses and are not selling you what you think you may be buying. They can easily combine it with chemicals that will be very harmful to you and your body, and you could have a very bad reaction to it. I suppose the final point I want to make is that if you do decide to take do the stupidest thing and take drugs then you should never be left on your own until everyone has recovered. There are reactions and delayed reactions and both could potentially be fatal.
  1. Being sensible – This is one of those tips that sound easy on the ear but can be difficult to put into practice. Firstly be sensible in your approach. If you are talking to a stranger for the first time then do not give him personal details about yourself like where you live. Do not make yourself vulnerable. Secondly never leave your valuables such as your purse or phone with them while you run to the loo or leave your bag or valuables on the table or at some distance from you. Your phone should be locked with a pin that only you know and you also should be sensible with your social network – that is, it and your personal details should be set to private. A new trend is for guys to butter up women with soft words etc but there are lots of instances where once the woman has gone they are gone except they have gone with cash, plastic and I-phone tablets.
  1. Confidence is crucial – Being confident and assertive can assist you from staying out of danger. This is reflected in your body language and demeanor. Keep your head up and use eye contact. Becoming drunk and very loud can sometimes draw the wrong people towards you. Essentially most predators know that the less aware and less able a person is, the more easy they are to take advantage of and the more likely they are not to defend themselves properly.
  1. Fight or flight – If a fight breaks out / and or other trouble then remove yourself very quickly from the venue and call the police for help. This is crucially a tip mainly for the guys out there but as it seems to be a paradox akin to finding the ‘god atom’ it is there for everyone. Here’s the problem – good friends, both male and female want to protect the ‘ones they love’ from ‘bad’ people. The problem is that ‘bad’ people can be everyone especially once a fair bit of alcohol has been drunk. You’ll be surprised at the amount of arguments and fisticuffs that can flare up over mere ‘looks’ ‘knocks’ on the dance floor and people being rude. Ask either party to just walk away and you’d have more luck trying to explain the euro crisis. Yet you have your mobile phone in your pocket so rather than choosing to join in on the rugby tackle why not just use it and get help. Trust me; you’ll thank me in the morning.
  1. Cold and hard can only be cash – Try not to carry large sums of money, credit cards and other valuables with you. I am going to say it again but DO NOT leave your bag unattended. Just bring what you need for the night. A top tip is to put some money safely on you away from the money you will be spending on your night out. So if unfortunately if you are a victim of crime and your money / cards are stolen you have some money to get home with.
  1. Keep your eye on the prize – When paying for anything by credit / debit card make sure the machine is brought to you and you see what is being done. If anyone ever takes your card away / and or behind a bar they may be cloning your card. A big tip is to keep all of the receipts from the night, perhaps in your purse and then the following day check back with the money that has been deducted. If you need to you can query with the bank if any amounts seem unjustified.
  1. Mobile phones – Do not talk on your mobile phone when you get off London Transport and think this is going to save you from being attacked, it just makes you more vulnerable as you cannot see and / or hear what’s going on around you. What’s more people can see what mobile phone you have and that could make you a target too.
  1. Keep in touch – Number ten is my greatest gem. Be with at least one person you trust and make contact with them when you get home, so they know you are in safe. If you out and meet members of the opposite sex and are having a good time, why not stay together until you are in a cab (a licensed one obviously) where you can cab share until you part company.
  1. Be aware – please be aware of the people around you. Not being aware has consequences. This is especially true at cash-points but even places like at the bar or till can be crucial for someone looking to glance at your pin or hear the code word for your tab. I have seen many offenders hear ‘Table 12’ shouted across a noisy bar and then casually saunter over and order drinks for themselves and their mates moments later claiming to be from the same table. Equally a friend of mine had her phone stolen when someone came round with a collection box for a ‘charity’ and took her phone from the table whilst she took out some money from her purse. Be aware
  1. Never blame yourself – my final tip is the same as last year. Just remember even Justin Bieber has been a victim of a crime at one point – probably. Some people just do bad things – it’s as simple as that. The main thing is that they are counting on your silence so they can do it again. So talk to someone you can trust and report it. Most importantly though never blame yourself.

So ends my tips on staying safe over Christmas and New Year – I am not aiming to make anyone nervous or afraid as there are bundles of fun to be had lets just keep it safe and sensible. If you have any questions, comments or even tips of your own please post them. Here’s to an exciting and prosperous New Year!